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Agent B2C Agent B2C

Welcome to Zendesk Guide, this page contains resources to help you set up and use Zendesk Guide. 

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Guide Professional Guide Enterprise Suite Team / Growth / Professional Suite Enterprise / Enterprise Plus

This article contains the following sections:

Setup

Getting started


Setting up


Theming

Managing your theme


Customizing your theme


Knowledge base

Setting up and managing your knowledge base


Creating and editing articles


Managing articles and workflows


Managing permissions with user segments


Supporting multiple languages


Using Content Cues for knowledge base health


Tickets and agents

Agent and end-user guide


Using the Knowledge Capture app


Spam prevention and content moderation


Reporting

Using built-in dashboards


Using Google Analytics


Developer reference


Website and community resources


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